Sep 112010
 

When attempting an automatic upgrade of iTunes from version 9 to 10, I got a pop-up saying “Service ‘iPod Service’ (iPod Service) could not be installed. Verify that you have sufficient privileges to install system services.”

The solution I found was to download the installer only and run it manually.  Here’s a step by step guide of the problem you are likely to see. Before carrying this out, please back up your catalogue – I’m not responsible if you lose your music!

1. When installing iTunes, you get an error pop-up “Service ‘iPod Service’ (iPod Service) could not be installed. Verify that you have sufficient privileges to install system services.”

"Service 'iPod Service' (iPod Service) could not be installed. Verify that you have sufficient privileges to install system services."

iTunes Installation Error

2. Without pressing any of the buttons, open the services manager by clicking the start menu, right click ‘computer’ and choose ‘manage’. Navigate through “Services and Applications” then “Services”. Find the iPod Service.

Services control panel

Services control panel

3. You should find that the iPod Service is stopped and disabled. Double click the service to see its properties.

iPod Service Properties

iPod Service Properties

4. If you make any changes to the service (try changing it from ‘Disabled’ to ‘Automatic’ and press apply), you will see that “The specified service has been marked for deletion”.

5. It seems that the service needs to be deleted to allow the new version to be installed, but for some reason it hasn’t. The service will be deleted if you restart your computer though. Did I mention you should back up your catalogue before doing this?

6. Without cancelling the current iTunes installation, restart your computer. If you do cancel the install, iTunes will roll back to where you were before you started the install and the service will not be marked for deletion.

7. After your computer reboots, run the installer again and follow the prompts, it should install fine. In my case, all my music was still there. But if not, you can restore from the backup you took earlier – you did take a back up, didn’t you?!?

I hope this helps you get iTunes 10 installed – let me know how you get on!

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