lesault

May 082011
 

I have recently finished reading the Scott Berkun book “Confessions of a Public Speaker” and I think it should be compulsory reading for everyone, especially if you speak to groups of people.

People who will find the book especially useful are not just teachers or lecturers, but anyone who gives any type of performance; actors, magicians, storytellers, tour guides. I wish I had read it while I was still leading ghost tours.

Scott Berkun is a professional speaker who has had many articles published in top publications such as Wired Magazine,  The Wall Street Journal and The New York Times. In this book, he reveals the secrets of successful public speaking all beautifully illustrated with real life stories and anecdotes. He gives tips on how to properly prepare for a presentation and how to adapt your presentation on-the-fly if the technology fails you, or you don’t get many “bums on seats”.

The final section of the book has confessions from other public speakers about speeches they gave where their preparation failed them and everything went wrong. I could add lots of examples from my own presentations, from trying to explain the inticracies of the National Covenant in Greyfriars Kirkyard while the ‘Three Tenors’ were performing outdoors at the castle above me. Or the time I stepped backwards out of the final tomb at the end of the tour, tripping on my black leather trench-coat and landing arse first in the muddy puddle behind me.

The book is fantastic – great advice about what your audience is likely to be expecting, and how they feel about being part of an audience which will help you see your presentation from a different point of view. If you purchase the book from Amazon through the link below, I get a small cut from Amazon.  Thanks.

Purchase Confessions of a Public Speaker Confessions of a Public Speaker   Scott Berkun

May 082011
 

The Sony PRS-505 has been around for a while now. I bought mine from Waterstones on September 3rd, 2008 – the day it was released in the UK after listening to all the hype on various podcasts. I’d fallen out of the habit of reading books, and having a love of gadgetry of all kinds, I thought this might spur me on to read a bit more. There were no huge queues outside the bookshop on the morning of it’s release – I suppose the £195 price tag was keeping a lot of people away but I feel, after using it for the last 2 and a half years, it has easily paid for itself.

The device itself is extremely well made – it feels solid, and has a reassuring weight to it. The leather-like cover gives it a bit of an olde worlde feel like an antique book. The brushed metal of the device itself is smooth and classy, but neutral enough to not distract you while you are reading a book. The buttons for turning from page to page are positioned nicely and you soon find yourself pressing them instinctively. The display is sharp and, being reflective, is a lot like paper which means you can read lots of pages without straining your eyes.

The software feels a bit unfinished, but does the job of arranging your library so books are easy to find. And most of your time is spent actually reading books not navigating the operating system. The numbered buttons used to select from the menu system and to jump directly to a page by page number are small and fiddly and don’t give much feedback when pressed. This is more of a problem since the e-ink technology means that the screen does not refresh immediately. Sometimes you find yourself pressing buttons twice trying to get it to register only to find it registered the first time but the screen was taking a while to update.

The screen refresh time is not an issue when you are reading a book, you will soon find yourself pressing the button when you still have a line of text left to read in the same way that you might slip your finger under the page in preparation to turn it before you finish reading. The page inverts a couple of times as it changes to the next page of text, and I find that this is sometimes distracting when you are reading. Ideally, you want the technology to disappear into the background so you can immerse yourself in the story.

There are thousands of free books available online see Project Gutenberg which has over 33,000 books available or Feedbooks or Manybooks. These books tend to be classics, or old books where the copyright has lapsed and are now Public Domain. More and more new books are also becoming available in ePub format although, disappointingly, they tend to cost as much as a paperback.

The PRS-505 has space for an SD card and a Memory Stick. I have a 2Gb memory stick in mine and this gives me space for around 1500 books, so I can carry my whole library around with me in one hand.

The Sony Reader will also play mp3s while you read, but I do not use that functionality as it drains the battery very quickly. Without playing music, though, the battery lasts about three weeks on a single charge, longer if you turn it off fully when not in use.

One useful tip is that a PSP charger will fit the PRS-505 and charge it much more quickly than the USB charger does.

Overall, I love the PRS-505, but there are some downsides too. Support for PDF files is not fantastic – they are slow to navigate and the formatting is not always correct. The round navigation button in the bottom-left corner can be frustrating to use as it requires a firm push and there is little tactile feedback to let you know it worked.

As I have had the Sony Reader for almost three years, I am considering buying a Kindle to replace it. The build quality of the Sony would be very hard to beat but the Kindle has the advantage of Wi-Fi/3G connectivity, a keyboard and a better screen.

Let me know what your thoughts are on moving to a Kindle.

Buy a Sony PRS-505 E Reader Sony PRS 505 Review

Buy a Kindle 3G Wireless Sony PRS 505 Review

Apr 292011
 

When I tried to power on my TV this afternoon, pressing the power button did nothing, it felt like the switch inside was not being activated. I decided to void my warranty and take a look inside. My TV is a Toshiba Regza model number 32XV555D, but I imagine the same switch is used on many Toshiba models and the following instructions may be of use to you too.

Opening your TV is dangerous and will void your warranty – there are high voltages inside and the following steps should only be carried out if you are sure you know what you are doing. I’m not a professional TV engineer and I take no responsibility for any damage you do to yourself or your TV if you are foolhardy enough to follow my description!

The first step to repairing the switch is to remove the back of the TV. Unplug the TV from the wall, and remove any HDMI/SCART/Aerial cables. Put the TV screen side down on a soft non-scratch surface.

The back of the TV is held on by 17 screws – you will need a phillips head screwdriver to remove them. The screws are not all the same size, so ensure you remember which screw goes in which hole. The screws to remove are all marked with an arrow, the 17th one took me a while to find – it is located above 2nd SCART connector.

Once the screws are removed, carefully lift off the back panel – it should come off easily. If not, make sure you have removed all the screws.

IMG 8327 150x150 Fixing the power button on Toshiba Regza Television (DIY)

Switch as I found it

The power switch is at the right side of the TV , you will see that the button you push has a cylinder on the back which needs to somehow activate the switch which does not line up with it.

The button should push a square plastic plate which should be attached to the switch. In my case, the plate had broken and fallen off the switch. This meant that the button did nothing. You can see in the photograph that the plate has fallen off and is lying underneath the button. You have a couple of options at this point; you can either activate the switch manually, put the TV back together again and just use the wall switch to power your TV off an on, or you can repair the switch.

From a search of the Internet, it seems that this is a common problem with Toshiba TVs – if your TV is still in warranty, it is probably best to get an official spare fitted, but I decided to make a stronger repair so it does not happen again.

IMG 8328 150x150 Fixing the power button on Toshiba Regza Television (DIY)

The plastic piece with broken section

The plastic clip which holds the plate in place seems to be very fragile, and I could not find the small piece of plastic which had broken off. I mixed up some 5-minute epoxy and waited a couple of minutes for it to thicken up a bit. I put a small blob of epoxy onto the clip and put it in place on the switch. You will find this easier if you manually press the switch to put it in the ‘on’ position as this gives a little more space for maneuvering. The plate should be able to stay in position by itself while the epoxy cures (why not go and write a how to fix your TV blog post while you’re waiting!)

Once the epoxy has cured (mine says it is ready to handle in 15 minutes and achieves full strength in 1 hour) you can put the back on the TV by replacing all the screws. Power on your TV and, with a bit of luck, the power switch will work again. You have probably missed the programme you were wanting to watch though!

I hope this helps you if you have the same problem – the whole thing took me about 20 minutes to fix – much faster than waiting for the repair man! Leave a comment if it worked for you. Thanks.

IMG 8330 150x150 Fixing the power button on Toshiba Regza Television (DIY)

The plastic piece glued back in place

 

 

Feb 272011
 

When editing a post in WordPress 3.1 recently, I found that the visual editor was missing the formatting buttons which usually appear at the top of the editor and the text was invisible (white on white) like this:

no buttons Wordpress Visual Editor buttons missing and solution

After some investigation, it seems that the problem was caused by the Scissors Continued plugin which I had recently installed. When I disabled the plugin, the problem was solved:

buttons Wordpress Visual Editor buttons missing and solution

 

I have not investigated to find out what the actual problem was, although I could see that the buttons initially loaded then the screen reformats and the buttons are hidden. I have not yet tried the functionality of the Scissors Continued plugin and, although the features sound very useful, I will not be reinstalling it if it means losing formatting options when editing posts.

I hope this helps you if you hit the same problem…

Jan 112011
 

I purchased the Interfit EX300 twin studio flash kit which comes with a softbox and shoot-through umbrella through the Amazon Marketplace from Hawks Photo Video on December 28th 2010. Due to the new year period, delivery took a while as is expected at this time of year.

The delivery estimate was good, I received an SMS message from Hawks on the morning of 9th January 2011 to say that the delivery was expected between 2:30  and 5:30 that day. It arrived shortly after 2pm.

When I arrived home from work that evening, I unpacked the kit. The Outer brown cardboard packing box was in good condition, but appears to have been opened and resealed. The inner display box was also in good condition.

Inside the boxes, the flash kit was all packed inside the included carry bag which was unzipped – I found that a bit suspicious. On unpacking the kit, everything initially looked fine. I unpacked both lighting stands, put the heads on both, and attached one reflector.

When I built the softbox, I noticed some discolouration on the front screen at one corner – it looks like  a burn or scorch mark, but I don’t expect it will affect the flash at all.

The second reflector has damage to one side and to the attachment slot, so it is not possible to attach it to the flash head. I tried to attach the umbrella to the second flash head, but could not unscrew the lock-nut far enough to put the umbrella shaft into the hole at the front. On checking the other flash head, it seems that the holding bracket has been bent about 45 degrees. Only one head is damaged in this way.

Connecting the first power cable was no problem, but I couldn’t plug in the second cable as the plug has one bent pin. This means that although both flash heads work, I can only use one at a time.

The damage to the plug would require a lot of force, so I can only assume that this happened before the items were packed in the carry case – possibly an ex-demonstrator model? As can be seen from the below screenshot, the item I ordered is described as ‘New’.

I contacted Hawks to report the damage the same evening at 10:30pm, and got a response from them today (12/01/11) at 12:00. They have offered to pick up the damaged kit and replace it and want to know when would suit me for collection – sounds like good service to me!

At 6:50pm the same day, I told them I’d be available on Monday or Tuesday for them to collect it. I suggested they could send out the replacement kit now and have the delivery man pick up the damaged kit. I have had no reply from them and have sent a chaser at 4:40pm 14/01/11 – not such good service after all!

The items which need to be replaced are:

  • 1 x EX300 flash head
  • 1 x Power cable
  • 1 x EX300 reflector
  • 1 x EX300 softbox outer diffuser

but it sounds like they are replacing the whole kit.

amazon flash order 300x60 Damage to EX300 light kit

Screenshot of order on Amazon.co.uk

softbox 300x222 Damage to EX300 light kit

EX300 softbox with discolouration on front diffuser

reflector3 300x228 Damage to EX300 light kit

EX300 reflector with bent attachment slot

reflector2 300x215 Damage to EX300 light kit

EX300 reflector with bent attachment slot

reflector1 300x243 Damage to EX300 light kit

Ex300 reflector with dent and scratches on side

plug2 268x300 Damage to EX300 light kit

Power lead with bent pin on plug

plug1 300x240 Damage to EX300 light kit

Power lead with bent pin on plug

head2 300x200 Damage to EX300 light kit

EX300 Light Head with bent Umbrella mount

head1 300x200 Damage to EX300 light kit

EX300 Light Head with bent Umbrella mount

So, they arranged a collection of the damaged kit on Monday 17th, but they refused to send out the replacement kit before they had confirmation the damaged one had been picked up. I wasn’t able to take any more time off work to be in to receive the new one when it arrived, so I asked for it to be delivered on Saturday (22nd). On Saturday morning, I got a text saying my delivery would be between 10:36 and 13:36. it actually arrived at 15:14. The new kit is in perfect condition and seems to work well. It’s a shame it took 13 days to get the replacement, and I had to be available in the flat for 3 days.

Hawks replaced with no quibbles, but the service could have been much faster. Maybe they should have offered a partial refund too.

I am delighted with the flash kit – It seems to have plenty of power for portrait and small group shots and I am really happy with the photos I have taken using it.

Sep 252010
 

VMWare make their vSphere Hypervisor free to download and use which is an amazing deal, they also offer a free evaluation of VMWare vSphere which adds extra bells and whistles for enterprise level virtualisation. If you take the evaluation version, you have 60 days until the vSphere client locks down and stops you powering on your virtual machines. At that point, you will either have to pay for a full vSphere licence, or downgrade to the free version again. Of course, they haven’t made it very easy to find out how to do the downgrade!

If your evaluation has expired, your vSphere client should look something like this.

vclient expired 300x266 VMWare vSphere evaluation downgrade

vSphere Client showing expired license

To downgrade to the free version and regain control of your virtual machines, you need to get a new licence number – its free. I have heard reports that the licence key would have been sent to you in the initial email which you received from VMWare when you registered for the evaluation, but I couldn’t find it in any of the emails I had received. The best bet is probably to go ahead and reregister at the download page for ESXi – From the VMWare home page, open the ‘Products’ menu and choose VMware vSphere Hypervisor (ESXi) then click the download button on the left side. Login, or hit the continue button and fill out your information. Once you have completed the registration process you should receive an email with an ‘Activate your VMware ESXi 4.1 License’ link. Click that and you should be presented with your new license number.

new licence number 2 300x95 VMWare vSphere evaluation downgrade

New VmWare license number

Copy the license number and go into your vSphere client. At the top of the list of virtual machines, highlight your host machine. Go to the configuration tab and choose ‘Licensed Features’ under the software section. Click the small ‘edit’ link at the top right corner.

You should now see your current evaluation license with no license key. Click the ‘Assign a new license to this host’ radio button, click the ‘Enter Key’ button and paste in your new license number. Click ‘OK’

enter license 300x289 VMWare vSphere evaluation downgrade

New License entered

Check that the new licence key is valid and shows ‘Expires: Never’

You’re done. You should now be able to administer your virtual servers as before. I’m yet to find out what features are missing from the free version compared to the full vSphere version.

Let me know if this works for you!

Sep 112010
 

When attempting an automatic upgrade of iTunes from version 9 to 10, I got a pop-up saying “Service ‘iPod Service’ (iPod Service) could not be installed. Verify that you have sufficient privileges to install system services.”

The solution I found was to download the installer only and run it manually.  Here’s a step by step guide of the problem you are likely to see. Before carrying this out, please back up your catalogue – I’m not responsible if you lose your music!

1. When installing iTunes, you get an error pop-up “Service ‘iPod Service’ (iPod Service) could not be installed. Verify that you have sufficient privileges to install system services.”

Itunes error 1 300x148 iTunes 10   Installation problem and solution

iTunes Installation Error

2. Without pressing any of the buttons, open the services manager by clicking the start menu, right click ‘computer’ and choose ‘manage’. Navigate through “Services and Applications” then “Services”. Find the iPod Service.

Itunes error 2 300x90 iTunes 10   Installation problem and solution

Services control panel

3. You should find that the iPod Service is stopped and disabled. Double click the service to see its properties.

Itunes error 3 266x300 iTunes 10   Installation problem and solution

iPod Service Properties

4. If you make any changes to the service (try changing it from ‘Disabled’ to ‘Automatic’ and press apply), you will see that “The specified service has been marked for deletion”.

5. It seems that the service needs to be deleted to allow the new version to be installed, but for some reason it hasn’t. The service will be deleted if you restart your computer though. Did I mention you should back up your catalogue before doing this?

6. Without cancelling the current iTunes installation, restart your computer. If you do cancel the install, iTunes will roll back to where you were before you started the install and the service will not be marked for deletion.

7. After your computer reboots, run the installer again and follow the prompts, it should install fine. In my case, all my music was still there. But if not, you can restore from the backup you took earlier – you did take a back up, didn’t you?!?

I hope this helps you get iTunes 10 installed – let me know how you get on!

Sep 042010
 
entity 225x300 Unexplained Ghost photographed in Edinburgh Graveyard

Covenanters' Entity in Greyfriar's Kirkyard

Until a year ago, I worked for City of the Dead – in my opinion, the best ghost tour company in Edinburgh, they have access to one of the few parts of town I believe is genuinely haunted.

On one private tour on the afternoon of November 25th 2006, I had taken the group round the tour of the Old Town, and round the public part of Greyfriar’s Kirkyard and we entered the locked section at the back of the graveyard known as the Covenaters’ Prison. It’s in this section that the majority of the paranormal activity has been happening over the past 12 years or so. For more information about the strange things that have been happening in here, look up City of the Dead. The tour group were from a Paranormal Investigation group and had arranged with my boss that they would have 30 minutes alone in the Black Mausoleum to conduct a short séance and record some EVP.

One member of the group was not keen on locking himself in the tomb so decided to remain outside with me. We were chatting away about Edinburgh’s history, and all things ghostly when I felt a cold breeze on my right side – it felt like something was moving past me. I had my phone in my hand at the time and took a quick snap looking towards the far end of  the prison. When I looked at the screen, I saw a strange figure which looks like it may be heading towards the tomb where the séance was happening. I showed the photo immediately to the gentleman who was with me – he also reported feeling something moving past us at the time.

After the group came out of the tomb, the medium asked me if we had been walking past the door as they had heard footsteps. We hadn’t moved from our position 15 meters away from the Mausoleum. I showed him the photograph I had taken and bluetoothed it to a number of people in the group. They should all have copies with exif data which confirms it was taken while they were in the tomb.

entity ELA 225x300 Unexplained Ghost photographed in Edinburgh Graveyard

Error Level Analysis of 'Covenanter's Entity' photo

I have done an Error Level Analysis (which you can confirm at errorlevelanalysis.com) which shows that the photo has not been digitally edited.

I think this may be the best photograph taken of the Covenenters’ Entity (I don’t think this is the famous Mackenzie Poltergeist) – I’d love to hear your thoughts!

Aug 292010
 
padlock 300x225 Server Gate Cryptography secrets

Padlock by Ralph Aichinger

Certification Authorities (CAs) offer two types of SSL certificate, one type includes Server Gate Cryptography (SGC) and is often promoted as a premium, or high security option and is charged at a much higher price than the non-SGC equivalent. So, it should be a no-brainer that you should buy the best, most expensive certificate you can afford to ensure the security of traffic with your website, shouldn’t it?

Well, no.

Until late 1999, the United States were imposing restrictions on the export of strong cryptography which resulted in ‘export versions’ of Internet Explorer, Netscape and other web browsers which did not enable high encryption by default. Instead, browsing SSL sites with an ‘export version’ browser resulted in a connection which was encrypted with 40 or 56-bit encryption. A non-export version would negotiate 128-bit encryption. To allow very sensitive sites to step-up the encryption to 128-bit even on an export version browser, special certificates were issued to authorised sites, for example government sites and financial institutions, which would unlock the high encryption functionality and allow 128-bit secure connections.
By 2000, the export restrictions were dropped and the international browser versions began supporting 128-bit encryption by default. At the same time, SGC certificates were offered to anyone who wanted them to allow older export browsers to use high encryption.

For a few years after 2000, it made sense to use an SGC enabled certificate if you wanted to ensure everyone could access your site securely and it was worth paying a premium to ensure that your site was available to the maximum number of customers. Now, though, there are many fewer users with the old browsers, so you won’t affect as many customers by removing the SGC capability.

But, it can’t hurt to use an SGC certificate, can it?

Well, yes.

These old browsers (e.g. Internet Explorer 4.01 to 5.01, Netscape 4.07 to 4.72) are over 10 years old now, they have not received security updates or patches since 2000. The security patches which have been released for more modern browsers in the past ten years help to protect the system against keyloggers, viruses and other malware which can intercept data on the client, even if it is transmitted across the network securely encrypted. This means that the connection which is assumed to be secure by the user probably isn’t, and malware in the browser could potentially be carrying out unauthorised transactions on your server using the client’s credentials. Worse still, the malware could hide the fraudulent transactions from the user so he never sees evidence of a problem.

Updating these browsers to modern, secure versions is free and simple. High-encryption packs are available from Microsoft for older operating systems – Windows 95, Windows 98, Windows NT and Windows 2000, and a huge variety of secure browsers are available for free download.

So, how many customers are likely to be unable to access my site when I move to non-SGC certificates?

In an Entrust Whitepaper on the subject from July 2009, the estimate is that 0.07% of browsers on the Internet would be affected, less than 1 in a thousand, and this number is likely to be even lower now.

This small percentage of users who will be unable to connect to your site are unlikely to be surprised as more and more of the Internet will be becoming unavailable to them every day as other sites move away from these outdated certificates. It really is time they dragged themselves into the 21st Century and spent 5 minutes upgrading their browsers to ensure their connection is secure. By making sites unavailable to them, you are doing your customers a favour by encouraging them to upgrade, and are helping to protect your other customers by making it harder for malware to get a foothold on your server.

There is one very important change you need to make to your server though, ensure that weak encryption is not supported otherwise these old browsers will negotiate 40 or 56-bit connections with your server!